Terms and Conditions

Eligibility and your account

You must be of legal gambling age in your country of residence and located somewhere that permits online casino play. It is your responsibility to ensure that using Jackbit Casino is lawful where you are.

Each player is entitled to one account, held in their own name with accurate details. Sharing, transferring, or opening duplicate accounts is prohibited and may lead to closure.

You are responsible for keeping your password and login confidential. Any activity conducted through your credentials is treated as your own unless you have reported them compromised.

Deposits, wagering, and withdrawals

Funds must originate from a payment source that belongs to you. Before a first withdrawal we carry out identity and source-of-funds checks in line with our licence conditions.

Withdrawal requests are reviewed and paid within the timeframes shown at checkout, though verification steps can extend that period. Minimum and maximum limits apply and are published in the banking section.

Bonuses and promotions

Every offer carries its own rules, including qualifying deposits, wagering requirements, game weightings, maximum bet sizes, and expiry dates. These conditions are stated alongside each promotion.

Attempting to exploit an offer through bonus abuse, collusion, or multiple accounts will void the related winnings and may result in forfeiture of the bonus and suspension of the account.

Availability, liability, and disputes

The platform may be interrupted for maintenance, technical faults, or regulatory reasons. Bets affected by an obvious error or malfunction may be declared void at our reasonable discretion.

If you are unhappy with an outcome, contact our support team first. Unresolved complaints can be escalated to the Curaçao Gaming Authority under licence OGL/2024/1562/1139, in accordance with the timelines set out in our complaints procedure.