Privacy Policy

Information we collect

When you open an account we gather identity and contact details such as name, date of birth, email, and residential address, alongside the documents needed to verify them under our licensing obligations.

As you use the platform we record transaction history, gameplay activity, device and browser characteristics, IP address, and the messages you exchange with our support team.

Some details reach us indirectly from payment providers, identity-verification partners, and fraud-screening services that help confirm you are who you claim to be.

How your data is used

Jackbit Casino processes your information to create and maintain your account, settle deposits and withdrawals, and deliver the games and features you request.

We also rely on it to meet anti-money-laundering duties, detect suspicious behaviour, enforce responsible-gaming limits, and resolve any complaints you raise.

Marketing communications are sent only where you have opted in, and you can withdraw that consent at any time through your profile or the unsubscribe link in each message.

Sharing and safeguards

Your records may be disclosed to regulators, auditors, payment processors, and technology suppliers who are bound by confidentiality and act strictly on our instructions.

We protect stored information with encryption, restricted staff access, and continuous monitoring, and we never sell your personal data to third parties for their own commercial gain.

Retention and your rights

We keep your information only for as long as your account is active and for the additional periods that gambling, tax, and financial-crime laws require afterwards.

Subject to local law, you may ask to view, correct, export, or erase your data, and object to certain uses; we may request proof of identity before acting on any such request to keep your account secure.